Privacy Policy — Threads Creatives
Last updated: [11 August 2025]
Threads Creatives (“Threads Creatives”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains what we collect, how we use it, and your rights. It applies to www.threadscreatives.com and our related pages, email sign-ups, lead forms, ads (including Meta lead ads), downloads, and services.
If you have any questions, please contact us at [info@threadscreatives.com]. Threads Creatives is the data controller for your personal data.
1) The data we collect
Identity & Contact Data – name, email address, phone number, company/brand name, job title.
Marketing & Communications Data – your preferences for receiving emails or messages from us.
Transactional Data – records of products/services you’ve purchased or requested; invoices and payments (processed via third-party providers).
Content You Provide – form responses, survey answers, support requests, call notes.
Technical & Usage Data – IP address, device identifiers, browser type, time zone, referring pages, page interactions, clicks, opens, and other analytics collected via cookies and similar technologies.
Social/Ad Platform Data – if you interact with our ads or lead forms on platforms such as Meta, we receive the details you choose to submit (e.g., name and email) and campaign performance data from those platforms.
We do not intentionally collect special categories of personal data (e.g., health, religion) or data about children. See section 12.
2) How we collect data
Directly from you – when you complete a form, request a download, book a call, make a purchase, contact us, or otherwise communicate with us.
Automated technologies – via cookies, pixels, tags, and analytics when you use our site or emails.
Third parties – advertising and social platforms, analytics providers, payment processors, and referral partners, in accordance with their privacy notices and your settings with them.
3) How we use your data (purposes & lawful bases)
We process personal data only where we have a lawful basis under UK GDPR:
To deliver requested content (e.g., our free guides and resources) and to respond to enquiries – Consent / Contract.
To provide and manage our services, bookings, and payments – Contract / Legal obligation.
To send helpful content, news and offers where you’ve opted in, or where permitted for existing customers – Consent / Legitimate interests (to grow our business).
To run ads and measure performance (including Meta, Google and similar platforms), prevent fraud, and improve our website and emails – Legitimate interests.
To comply with legal and tax requirements – Legal obligation.
You can withdraw consent at any time (see section 7).
4) Marketing, newsletters & custom audiences
If you opt in, we’ll send occasional emails with tips, resources, and updates. We may use hashed contact data to create custom or lookalike audiences on platforms (e.g., Meta) to show you or similar users relevant content. You can opt out of marketing and custom audiences at any time (see section 7).
5) Cookies and similar technologies
We use necessary, performance, and marketing cookies/pixels to: keep the site secure, remember preferences, analyse traffic, and improve ads. On your first visit you’ll see a banner where you can accept, reject non-essential cookies, or manage preferences. You can also change your settings in your browser. For full details, see our Cookie Policy [link] or the cookie settings link in the site footer.
6) Sharing your data
We do not sell personal data. We share data with trusted processors who help us operate our business, such as:
Website hosting and security providers
Email service/CRM and marketing automation tools
Analytics and advertising platforms
Payment processors and accounting tools
Professional advisers (legal, accounting) and insurers
Authorities where required by law
These parties are bound by contracts to protect your data and use it only under our instructions.
7) Your choices & rights
Under UK data protection law you have the right to:
Access the personal data we hold about you
Rectify inaccurate or incomplete data
Erase your data (where applicable)
Restrict or object to processing (including direct marketing)
Data portability for certain information you’ve provided
Withdraw consent where processing relies on consent
To exercise any right, email [insert contact email]. We may need to verify your identity. You can unsubscribe from marketing at any time using the link in our emails or by contacting us.
You also have the right to complain to the Information Commissioner’s Office (ICO):
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF — ico.org.uk — 0303 123 1113.
8) International transfers
Some processors are located outside the UK/EEA. Where we transfer data internationally, we use lawful safeguards such as adequacy regulations or Standard Contractual Clauses to protect your information.
9) Data retention
We keep personal data only for as long as necessary for the purposes set out in this policy:
Marketing contacts: until you unsubscribe or after 24 months of inactivity, then we minimise or delete.
Contract and transaction records: typically 6 years to meet tax and accounting requirements.
Lead forms and enquiries: up to 24 months unless you become a customer or ask us to delete sooner.
We may retain data longer where required by law or to establish, exercise, or defend legal claims.
10) Security
We take appropriate technical and organisational measures to protect personal data, including encryption in transit (HTTPS), access controls, least-privilege principles, regular updates, and staff confidentiality obligations. However, no method of transmission or storage is completely secure.
11) Third-party links
Our website and emails may contain links to third-party sites. Those sites have their own privacy notices. We’re not responsible for their practices.
12) Children
Our services and content are aimed at adults and business owners. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.
13) Changes to this policy
We may update this policy from time to time. The most current version will always be posted on our website with the effective date at the top. If the changes are significant, we’ll notify you by email or site notice.
14) Contact us
Threads Creatives
Email: info@threadscreatives.com
Website: www.threadscreatives.com